Local Services

Combine your local and long distance service for one monthly bill and boost your business access by selecting one of our many local service plans. These plans give you combined local and long distance service plus special area rates and calling features to suit your business needs. Your business relies on your telephone service to stay connected to your customers. We use established networks to offer local service nationwide. With Access Point you get a reliable telephone network, cost savings, a full range of features, a single bill and our personalized customer service. We offer all of the local services you'd expect like POTS, Centrex, PBX trunks and more.

POTS Plain old telephone service, or POTS, is the standard, analog telephone service that remains the basic form of residential and small business telephone service nearly everywhere in the world. The obvious benefits with this service is cost and functionality. From single-line phones, to multi-line PBXs, basic dial tone is still a necessity. Centrex Short for central office exchange service, Centrex is a type of PBX service in which switching occurs at a local telephone station instead of at the company premises. Centrex eliminates the need to use separate exchange lines delivered to a site for use with a PBX. Instead, telephone extensions, called Centrex lines, are delivered directly from the local exchange to the user. Centrex is perfect for multiple-location businesses wanting a single, easy-to-use service. ISDN-BRI Integrated Services Digital Network-Basic Rate Interface (ISDN-BRI) is a high-speed, high-capacity digital communications line comprised of 3 channels. The two primary channels communicate at 64 kbps, while the third channel communicates at 16kbps. The two primary channels make it possible for you to connect more than one device to the ISDN line (for example, a PC, phone and fax) so that you can perform two tasks simultaneously over the same line. ISDN-BRI gives you an affordable yet reliable form of high-speed, digital data communications. ISDN-BRI service will give you a low-cost way to transmit high-speed data and high-quality voice over a single telephone line at the same time. Local T-1 A T-1 line is a high-speed digital telephone line that accommodates up to 24 voice lines. A T-1 line can be used in place of separate local trunks and lines from the local telephone company. It also has the ability to bypass your local telephone company and connect directly to your long distance service provider. Our T-1 access allows you the flexibility to bundle local, long distance, and data services and dynamically allocate traffic as your business needs change or grow. Fax Send documents from your computer directly to a fax machine! FaxPoint gives you paperless faxing so you can view, save, forward, print and archive faxes just like email. With FaxPoint you can enjoy the freedom of paperless faxing while saving time, money and the environment. By converting paper faxes to electronic documents FaxPoint makes sending, receiving and storing faxes faster and more efficient. Now you can access your faxes from anywhere, anytime. Calling Features - Never miss another call. Know who is calling you. Make and receive calls quickly and efficiently. We've got call features to help you improve service to your customers such as: Hunting Distinctive Ring Busy Redial Caller ID (Name & Number or Number only) Call Forwarding (Busy Line, Don't Answer, Remote Access, Variable) Call Waiting (ID with Name/Number) Speed Dialing Remote Access - Call Forwarding Three-Way Calling Star Features - Optional features that you activate through the key on your telephone, including: Busy Redial Call Tracing Call Return Inside Wire Maintenance Plan With Access Point’s Inside Wire Maintenance Plan, you can relax knowing that the maintenance and repair of the POTS or Centrex telephone lines and jacks inside your business is in our care. The Inside Wire Maintenance Plan gives you: Diagnosis and repair of any service issue involving the telephone wires and telephone jacks used to connect your telephone equipment to the service demarcation point (DEMARC) by a certified technician. Diagnosis includes testing your service to determine if the issue is on the network side or the customer premise side of the NID/Demarc. Repair: If it is determined that the service issue is caused by the inside wiring or jacks, this plan covers the repair and/or replacement of the defective inside wiring components.